Product changes

You have the right to return the products purchased from our online store (either via the internet or by telephone) without any compensation and without being obliged to inform us of the reason why you wish to return the products, within an exclusive period of fourteen (14) calendar days from the date you receive the products. In this case, you will only be charged the direct cost of returning the products. Returns are only accepted if

a) the products you wish to return are in the same condition in which you received them, i.e. without having been unsealed or their packaging has been tampered with, together with the retail sales receipt or invoice

b) notify in writing of your decision to withdraw from this agreement. In case of withdrawal - you must return the products to "" during business days and hours. Depending on the method you chose to pay for your order, and regardless of the method of return, your refund will be completed within fourteen (14) calendar days from the date of receipt of the returned products. The refund will be made by the same means of payment you used during your purchase, either by crediting your bank account, via PayPal or directly to the card you may have used.

The rights of cancellation and withdrawal should not be confused with the case of defective goods, as these are covered by their respective guarantees.